Support

This topic contains 5 replies, has 4 voices, and was last updated by  kenzruss007 1 month, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #700083

    voins82
    Member

    Hi,

    I noticed there were a lot of conversations going back a few years ago, but not as much these days. Is support still being provided for this site? Do you guys still provide support for your Expert Advisors? I purchased the Ichimoku EA, but it’s really not doing what I hope it would. I have a few suggestions, so I want to ensure someone is actually monitoring this forum. Please let me know. Thank you.

    #700265

    Yannick
    Keymaster

    Hi, I’m Yannick, the owner of this website.

    I just saw your message and felt the necessity to reply.

    You’re right I do NOT monitor this forum anymore and I do NOT reply to comments anymore.
    But I do try to answer urgend support request submitted by this form.

    But all the products work and will be updated in the case of a bug.

    The reason for this is because I got sick in October 2018 and am not able to work. At the moment I see different specialists and hope that I will get a corresponding treatment soon.
    Till then, I will not be able to offer new products or add new features to already available products.

    #700290

    voins82
    Member

    Hi Yannick,

    I am so sorry to hear.

    I know you were pretty active and always responded promptly to comments made on this Forum.

    I hope all is well. I will keep you in my prayers.

    #709333

    mktelis
    Participant

    Hi Yannick,

    Please add Fractals trailing stop to the the Ichimoku EA.So the stop loss will be moved certain number of pips above or below the fractal.

    please please please

    #709335

    mktelis
    Participant

    Hi Yannick,

    I am so sorry to hear about your sickness, I read the comment after I’d posted my request.

    I wish you the best of luck.

    #710513

    kenzruss007
    Member

    Hi Yannick –

    Hope you’ll recover and get well. I plan on buying the indicators you have, Supertrend is what interest me.
    Can you give suggestions as to what indicator should I look into?

    Best,
    Ken

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