Before contacting the support, please take a look at the FAQ boxes below and check the forum for a possible answer.
If you need a custom modification of one of our products, please visit the programming page.
If you receive this message, please login to your account, download the new version and install it on your computer.
It is possible that our mail server has blocked your e-mail address. In this case please contact the support directly and we will unblock it.
Please read the article - how to install an Expert Advisor.
Same as how to install an Expert Advisor, but instead of copying the file in the mql4/experts folder, copy it in the mql4/indicators folder.
The Expert Advisors do not draw any indicators on the chart. You have to add them by yourself. Inside Metatrader go to Insert > Indicators and choose the indicator you want to attach on the chart.
- Try to reset all settings (open the EAs Properties with F7, navigate to the inputs tab and click on reset).
- Try to increase the spread filter, (Max Spread). Not all EAs have this filter.
No, I do not provide any settings. Please read the article about the Metatrader 4 strategy tester and use the forum.
This is a question I can"t answer. This is different for each EA. Please read the article about the Metatrader 4 strategy tester and use the forum.
You will find the definition of these parameters in the functions glossary.
You will find the definition of these functions in the functions glossary.
You can use my products on as many computers as you want.
You can use my products on as many accounts as you want.
When attaching an EA, Indicator or Script to a chart, a window will pop-up. Click on the about tab and you will see the version number.
You have to login to your account, go to the download tab, download the product you want to update and overwrite the file on your computer with the new one. The files you download are always the newest versions available.
You could not found the answer to your question in the FAQ boxed and the forum? Post your question in the forum if you think someone else could be interested in the answer too, or use the contact form to get personal support.